Privacy Policy

1. Introduction

Dr Neha Gupta Skin, Hair and Laser Clinic ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information: When you fill out our contact form or book a consultation, we may collect:

• Name
• Email address
• Phone number
• Message or consultation details

Automatically Collected Information: We may collect certain information automatically, including your IP address, browser type, operating system, referring URLs, and browsing behaviour on our website through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and inquiries
• Schedule and manage appointments
• Provide and improve our medical and aesthetic services
• Send appointment reminders and follow-up communications
• Analyse website usage to improve user experience
• Comply with legal and regulatory requirements

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with applicable laws, regulations, or legal processes
• To protect the rights, property, or safety of our clinic, patients, or others
• With trusted service providers who assist in operating our website (e.g., hosting, analytics), bound by confidentiality agreements

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption (HTTPS) to secure data transmission.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent for data processing at any time
• Lodge a complaint with a data protection authority

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Instagram, WhatsApp, Google Maps). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: